Get in touch
Send a note and Kate will reply personally, or ask Noeva anything about the learning companion — how it works, who it's for, and what makes it different.
Send a message
Ask Noeva — questions about how it works
Ask anything about Noeva — the pillars, the daily rhythm, the parent tools, or whether it could fit your child.
Common questions
How quickly will Kate reply?+
Kate replies personally, usually within one to two working days. Every message goes to her inbox directly — there is no support queue or ticket system.
Can I ask questions before signing up?+
Yes. Use the Ask Noeva chat on this page for instant answers about how the learning companion works, or send a message and Kate will get back to you.
How do I get technical support as an existing family?+
Email hello@noeva.live or use this contact form. Include your child's name so we can look up the account.
Do you offer calls or demos?+
Yes — mention in your message that you'd like a call, and Kate will send a short list of times. Most families find the 14-day free trial answers their questions faster than a call.
